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Energy Broker Complaints Policy

We're sorry that we have not met your expectation, and where possible we will try to resolve your issue immediately. Please complete the form below, this will enable us to register and keep track of your complaint. Once you have submitted your complaint, we will be in touch with you the next working day.

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If we are unable to resolve your complaint satisfactorily, and you feel that you need further support please contact the Energy Ombudsman.Details below.

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Energy Ombudsman
   • Website: www.energyombudsman.org
   • Email: enquiry@energyombudsman.org
   • Phone: 0330 440 1624 (Monday to Friday, 8am to 8pm, and Saturday, 9am to 1pm)
   • Post:     Energy Ombudsman,     P.O. Box 966,     Warrington, WA4 9DF

Energy Broker Complaint

We're sorry that you feel the need the raise a complaint with us. A member of The Utility Works Team will be in touch shortly.

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